Private Policy
Welcome to ngefurniture.com (hereinafter referred to as “the Website”). We highly value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information, as well as your rights regarding this information.
Information We Collect
We may collect and process the following types of personal information: Your name, email address, and phone number. This information is primarily used for communicating with you, sending quotations, and responding to your inquiries.
How We Use Your Information
The personal information we collect will be used for the following purposes:
- Sending Quotations: Providing quotations based on your needs and inquiries.
- Customer Support: Responding to your inquiries, assisting with problem-solving, and providing other support services.
- Improving Our Services: We may use your feedback to Improvement our products and services.
Information Sharing and Disclosure
We do not sell, rent, or share your personal information with third parties, except in the following circumstances:
- Third-Party Service Providers: We may provide your information to service providers that support our business operations (e.g., WordPress platform). These providers have access to the information only as necessary to perform their functions and are bound by legal obligations.
- Legal Requirements: We may disclose your information if required by law, such as in response to legal processes, court orders, or legal proceedings.
Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and other security protocols.
Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request correction of any inaccurate or incomplete personal information we hold.
- Deletion: You have the right to request the deletion of your personal information, except where we need to retain it to comply with legal obligations.
If you have any questions, please contact us at: info@ngefurniture.com
Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be updated on this page and will take effect immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about the latest updates.
Contact Us
If you have any questions about this Privacy Policy or our data processing, please contact us at: info@ngefurniture.com
Most Frequently Asked Questions
Are you a trader or a factory?
We are a manufacturer with our own factory, with more than 10 years’ experience.
What is the maximum monthly production capacity of your factory and what are your main export products?
Our factory’s maximum production capacity is 60000pcs per month. We produce all kinds of steel office furniture, home furniture, hospital and school furniture, such as printed steel wardrobes, steel cupboards, steel multi-function storage cabinets, filing cabinets, steel shelves, etc.
Are your products easy to install? Are there installation instructions?
Easy-to-install and durability have been our key design concept for over ten years. Each of our products has installation instructions, videos and tools. And our engineers are happy to provide any support you need.
Which ports do you ship from?
Your order will be shipped from Qingdao, Ningbo, Guangzhou, or other ports in China, depending on your final destination.
How soon can you ship after the contract is signed?
Generally, we will ship within 15-30 days after placing the order. The time it takes for the goods to arrive at your local port depends on the transportation distance. We can also accommodate urgent orders, and some products are available in stock. Please contact our sales team for more details.